Insights · June 2026
Why More Training Often Leads to Less Learning
Imagine you’ve just hired a fantastic new employee. They’re motivated, capable, and eager to contribute.
Like most organisations, you set them up for success. You give them everything they need, from onboarding videos to detailed documentation.
A few days later, key processes are forgotten. Managers find themselves repeating information that was covered during onboarding. Mistakes begin to appear in areas that seemed thoroughly explained.
Sound familiar? The problem often isn’t the employee. It’s the way we’ve traditionally approached workplace learning.
The Forgetting Curve
The Forgetting Curve suggests that without effective reinforcement, people can forget up to 70% of new information within 24 hours. When employees are expected to absorb large amounts of information in a short period, cognitive overload becomes inevitable.
This creates a common but costly problem: Training gets completed, but the knowledge doesn’t stick.
Start Training Smarter
For years, organisations have measured learning success by completion rates. Did employees watch the video? Did they finish the course? Did they pass the assessment?
But completion doesn’t always equal retention.
Effective learning isn’t about delivering more information. It’s about delivering information in a way people can absorb, remember, and apply. This is why microlearning has gained so much momentum.
By breaking complex topics into short, focused learning experiences, organisations can reduce cognitive overload, improve engagement, and make learning easier to access when employees actually need it.
Instead of overwhelming people with hours of content, microlearning delivers knowledge in manageable, practical moments that fit naturally into the flow of work.
The organisations seeing the greatest impact from learning and development aren’t necessarily providing more training.
They’re providing smarter training.
Because when learning is designed around how people actually learn, knowledge lasts longer, confidence grows, and performance improves.
Next step
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